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Privacy Policy

This Privacy Policy explains how UniHub an AI-powered learning platform, collects, uses, shares, and protects the personal data of its users, including Students and Lecturers (collectively, “Users” or “you”).By downloading and using the UniHub application (“App”) and its Services, you agree to the collection and use of your information in accordance with this policy and our Terms of Service.

1. Data Minimization & Collection

We collect only the data necessary to provide and improve UniHub's AI services. This includes Identity & Account Data (name, email, password, user type) for security and communication;
Financial Data (billing info, transaction history) for subscriptions (handled by third-party processors, not stored fully by us);
Academic & Scheduling Data (timetables, course names) for personalized planning and notifications;
Performance & Activity Data (exam results, mastery levels, Ask AI queries)
for AI personalization and progress reports;
and Lecturer-Uploaded Content (course materials) for content delivery.
We also collect anonymous Usage Data (device type, app usage) for technical stability.

2. How We Use and Share Your Information (AI & Third Parties)

We use your data primarily to deliver core app functions like scheduling, exam simulation, and AI tutoring. We share data only with essential Service Providers for payments and secure cloud hosting.
Regarding Third-Party AI, we will clearly disclose the data being shared and the provider, and we will obtain your explicit, opt-in consent within the App before sharing any Personal Data for external AI processing or training.
We never use your data to serve targeted advertisements, nor do we track your activity across other apps or websites for advertising purposes.

3. Your privacy Controls and Data Deletion

You retain control over your data. You can access and correct most Personal Data within the App settings
You have the right to request the permament deletion of your account and all assocaited Personal Data directly through the App settings (e.g., Account -> Delete Account) or by contacting us via email. We will comply with deletion requests promptly, retaining data only as required by law. You may also revoke consent for any specific data processing at any time through the App's privacy settings.

4. Children's Privacy

UniHub is desinged for univeristy students (adults 18 or older). We do not knowingly collect personal data from children under the age of 16. If we become aware of such data collection, we will promptly delete it.

5. Security and Contact

We employ robust technical and organizational security measures, including encryption and access controls, to protect your data. For any questions, concerns, or exercise your privacy rights, please contact our Data Protection Officer immediately at: [Email Address - privacy@unihub.com]